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Services Overview

Future|Shift Consulting’s services are focused on enabling organizations to anticipate and navigate change.

 

A Foresight-Driven Change Management Approach
for Becoming Disruption-Proof

We help you explore the future and design and implement measures aimed at building change-ready practices and an adaptive workforce. We also provide change management services for individual initiatives and coach executives on change leadership. 

We offer a range of capabilities and expertise focused on: 
(Click on each area for more info.)

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These three areas, working in concert, are what we believe are needed to transform your organization into one that is primed for the future of work.

Future|Shift Consulting can develop strategies, build and execute plans and employee programs, coach leaders, facilitate workshops, and develop content and communications. related to each area of our Foresight-Driven Change Management Model. We can work in partnership with in-house organizational change management staff, and/or bring in additional outside help as-needed from our extended network of subject matter experts.

 

While our combined services were developed to transform the way your organization handles change, we can provide them separately or in packaged offerings to meet your unique needs. Whether large transformations or smaller-scale operational changes, we approach every project with an eye toward helping your company become a workplace of the future. 

Strategic Foresight

Anticipate and Influence Change

  • Client Need:

Get ahead of disruptive change 

  • The Shift:

Anticipate and influence your organization’s future through strategic foresight 

  • Solution: 

The best way to prepare for the future is to build the future you want. For an organization to do that it needs to have a clearer picture of what's on the horizon within its industry, as well as the potential impact of “mega-trends” on the environment it operates in.

Traditional strategic planning alone is not effective at doing this in today’s accelerated age. What’s needed is a more fluid approach that considers a range of scenarios so that you are prepared for the various paths that may unfold. Incorporating the use of foresight into your strategic planning will enable you to identify and proactively respond to your organization’s emerging future.  

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  • Related Services: 

    • Trends Intelligence/Monitoring (Horizon Scanning) 

    • Strategic Foresight Facilitation (Scenario Planning & Enterprise Risk Management)

    • Foresight-Informed Strategy Development 

    • Identify & Prioritize Change Initiatives

    • Communications: Create a Future Narrative for Engaging Stakeholders (Employees, Shareholders, Customers/Clients)

 

People & Change Consulting

Proactively Manage and Implement Change

  • Client Need:

    • Optimize results of change efforts and mitigate resistance (e.g., improve adoption of new systems, processes, policies, employee initiatives)

    • OCM expertise and guidance for internal projects or company-wide transformations. 

    • Get a better handle on all the changes impacting your people and learn how to approach and manage change in a way that better meets your demanding environment.

  • The Shift:

Elevate OCM to a strategic activity and address the people side of change more consistently, more broadly, and much sooner. 

  • Solution: 

    • Embed organizational change management expertise on your project teams (or supplement your existing OCM staff).

    • Utilize proven outcome-oriented OCM methods customized for your organization that addresses all areas of the “OCM Wheel” shown above. 

    • Educate leaders on the importance of change management and how to approach/lead change initiatives.

    • Incorporate OCM into the initial planning phases of a project (e.g., business case and vision development); conducting OCM upfront will reduce the risk of critical stakeholder issues arising later on. 

    • Establish the capability to monitor change (and change-related risks) holistically across your project portfolio and apply OCM consistently to all initiatives.

    • Align OCM with strategic planning (or strategic foresight) efforts to plan for changes on the horizon.

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  • Related Services: 

    • Change Implementation (for projects):

      • Perform OCM assessments to gain insight into the current state, understand stakeholders, and define change impacts (current vs. future state)

      • Develop customized OCM strategies, including aligned communications and sponsorship plans

      • Develop key messaging; draft and publish stakeholder communications

      • Plan and conduct stakeholder engagement activities

      • Build and manage Change Advocate Networks

      • Ensure success by addressing and mitigating resistance

    • Coaching for executives on how to lead change initiatives and serve in sponsorship roles.

    • ​​Design/implement an OCM program aimed at standardizing practices and reducing change fatigue.

 

Enterprise Change Management

Build Organizational Change Agility

  • Client Need:

Learn how to thrive in an exponential world by becoming nimble enough to “do business at the speed of change” (i.e., more fluid, emergent, responsive, and change-ready), while also helping leaders and employees flourish in this environment by learning to embrace a change mindset.  

  • The Shift:

Design responsive ways of working and embrace a new leadership paradigm that fosters an adaptive  culture. Become a connected, collaborative, change-ready organization, i.e., VUCA-proof. 

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  • Solution: 

    • Design a framework for facilitating and enabling change on an ongoing basis; i.e., one that empowers your people to co-create change.

      • Adopt new ways of working that enable and facilitate organizational change agility.

      • Accelerate cross-organizational communication, knowledge sharing, and collaboration on all value chain activities to radically improve alignment and clarity across the company. 

    • Develop the mindset and skills your people need to thrive amid growing uncertainty and accelerated change by: 

      • Building workforce resilience, adaptability, and autonomy

      • Embedding change-ready behaviors and aligning them with company values

      • Create “21st century leaders” with anticipative leadership traits that combine a foresight-driven outlook with an adaptive mindset.  

  • Related Services: 

We offer the expertise to help organizations develop the agility to respond to change as soon as it appears on the horizon, and reduce the disruptive effects of constant change. Such services are very customized to each organization’s situation but may include: 

    • Building Change-ready practices:

      • Perform an organizational assessment to uncover your gaps and determine exactly what’s needed.

      • Design a collaboration strategy that mixes both digital and offline solutions to enhance how your people connect, communicate and collaborate.

      • Develop and implement a Change Platform (a framework w/tools, procedures, governance) that enables the organization to collectively facilitate organizational change activities while managing and mitigating change fatigue.

    • Leadership/Workforce Development 

      • We can partner with you to develop employee workshops and training focused on (but not limited to) the traits mentioned under Solution or recommend and facilitate existing cutting-edge external programs that best address these needs.

      • Executive coaching and planning sessions aimed at both developing an anticipative leadership approach and putting it into practice.

 

Let's Discuss Your Organization's Future

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